Terms of service

Terms of Service – Alti Pace

Last Updated: 3rd, Dec'25

Welcome to Alti Pace (“we,” “our,” “us”). By accessing or using our website www.altipace.com, purchasing our products, or using any services provided through this website (“Services”), you agree to comply with and be bound by the following Terms of Service.

Please read these Terms carefully before using our website.

1. Acceptance of Terms

By accessing or using the Alti Pace website, purchasing any product, or engaging with any part of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you do not agree with these Terms, you should not use our website or services.

2. Eligibility

You must be at least 18 years of age to make purchases or use certain parts of our website. By using the website, you represent that you meet this requirement.

3. Website Usage

You agree not to:

 

  • Use the website for any unlawful or fraudulent purpose.

  • Attempt to gain unauthorized access to any part of the website.

  • Copy, reproduce, distribute, or exploit any website content without written permission.

  • Interfere with website functionality through viruses, bots, or harmful code.

4. Product Information & Availability

We strive to display accurate product details, specifications, and pricing. However:

 

  • Product availability may vary.

  • Prices may change without notice.

  • Colours and appearances may differ slightly due to screen variations.

Alti Pace reserves the right to modify products or discontinue items at any time.

5. Orders, Payments & Billing

By placing an order, you agree that:

 

  • All information provided is accurate and complete.

  • You will pay all applicable charges, fees, taxes, and shipping costs.

  • We may refuse or cancel orders due to inventory limits, payment issues, or suspected fraud.

We use secure third-party payment processors. Alti Pace does not store your full payment details.

6. Shipping & Delivery

Shipping timelines shown at checkout are estimates. Delays caused by logistics, customs, or local restrictions are outside our control.

Customers are responsible for providing accurate delivery details. Incorrect information may lead to delays or failed deliveries.

 

7. Returns, Replacements & Refunds

Our return and refund policies are detailed separately in the Refund & Return Policy available on the website.

Key points:

  • Products must meet return conditions to qualify.

  • Refund timelines depend on payment partner processing.

  • Damage caused by misuse, accidents, or unauthorized modifications is not eligible for warranty claims.

8. Warranty

Alti Pace products may come with a limited warranty as described on respective product pages. The warranty does not cover physical damage, water damage (beyond rating), misuse, or unauthorized repairs.

9. Health Disclaimer

Alti Pace smart wearables and fitness products are not medical devices. They:

 

  • Do not diagnose, cure, or treat medical conditions.

  • Provide indicative wellness metrics, which may not be 100% accurate.

  • Should not be used as a substitute for professional medical advice.

If you experience discomfort or health concerns, consult a physician.

10. Intellectual Property

 

All content on the website—including logos, images, product designs, text, and graphics—is the property of Alti Pace or its licensors.


Unauthorized use, duplication, or distribution is strictly prohibited.

 

11. User Accounts

If you create an account:

 

  • You are responsible for maintaining confidentiality of your login details.

  • You must notify us immediately in case of unauthorized access.

  • We may suspend or terminate accounts engaged in suspicious or harmful activity.

 

12. Third-Party Links

 


The website may contain links to third-party websites. Alti Pace is not responsible for their content, policies, or actions. Accessing such links is at your own risk.

 

13. Limitation of Liability

To the fullest extent permitted by law, Alti Pace is not liable for:

 

  • Any indirect, incidental, or consequential damages.

  • Loss of data, revenue, or business opportunities.

  • Issues arising from misuse of products or inaccurate data from wearables.

 


Your use of the website and services is at your own risk.

14. Indemnification

You agree to indemnify and hold Alti Pace harmless from any claims, damages, losses, or expenses resulting from your violation of these Terms or misuse of our Services.

15. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a revised date. Continued use of the website implies acceptance of updated Terms.

16. Governing Law

These Terms shall be governed by and interpreted under the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in Jhansi, Uttar Pradesh.

17. Contact Information

For any questions regarding these Terms, you can reach us at:


Email: support@altipace.com

Website: www.altipace.com

Company: Nirvag (OPC) Private Limited