Privacy Policy for Alti Pace Smart Ring Application and Website
Effective Date: 30/10/2024
Nirvag (OPC) Private Limited (herefter "Alti Pace"). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how Alti Pace collects, uses, and safeguards your information when you use our Smart Ring application, website, and services (collectively referred to as "Services").
1. Information We Collect
We collect various types of information in connection with the use of our Services, which may include:
1.1 Personal Information:
- Registration Information: When you create an account, we may collect your name, email address, password, and contact information.
- Payment Information: When making purchases, we collect payment details (processed securely by third-party payment providers).
- Health and Wellness Data: Alti Pace Smart Rings track your health metrics (e.g., heart rate, steps, sleep patterns). This data helps provide you with personalized insights but is stored and processed securely to maintain confidentiality.
1.2 Usage and Technical Information:
- Device Information: We collect data about your device (such as IP address, operating system, and device model) to ensure the functionality and compatibility of the app and website.
- Usage Data: Data on how you use the app and website, including interactions and preferences, may be collected to improve our Services and deliver a better user experience.
1.3 Cookies and Similar Technologies:
Cookies are used to enhance user experience on our website. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
Alti Pace uses the collected information for the following purposes:
- To Provide Services: We use your data to operate, maintain, and improve our app and website functionality.
- Personalization: Personalized insights and recommendations are generated based on your health and wellness data.
- Customer Support: Your contact information allows us to assist you with inquiries and provide customer service.
- Improvement and Analysis: To improve our Services, we analyze usage patterns and feedback.
- Marketing (Optional): With consent, we may send you promotional messages and product updates. You can opt-out anytime.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share it in limited circumstances, such as:
- With Service Providers: Trusted third-party vendors may access your information to assist with Services, including payment processing, data storage, analytics, and support.
- Legal Compliance: We may disclose information if required by law or in response to legal processes.
- Business Transfers: In case of mergers, acquisitions, or any sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement robust security measures to protect your personal information. Data encryption, secure servers, and regular security assessments are in place to ensure the protection of your data.
5. Data Retention
Your personal data is retained only as long as necessary to fulfill the purposes for which it was collected or as required by law.
6. Your Rights and Choices
You have certain rights regarding your information, including:
- Access and Correction: You can access or correct your personal data in your account settings.
- Deletion: You may request deletion of your account or specific data by contacting us.
- Opt-Out of Marketing: You can opt out of marketing communications at any time by following the unsubscribe link in our emails or adjusting your account settings.
7. Children's Privacy
Our Services are intended for adults over 18. We do not knowingly collect personal information from children under 13. If we learn we have collected such data, we will delete it promptly.
8. International Data Transfers
If you are accessing our Services from outside your home country, your information may be transferred to servers in other jurisdictions. We comply with relevant data protection regulations for international transfers.
9. Updates to this Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted here, and we will notify you via email or app notification if they are significant.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Alti Pace Customer Support
Nirvag (OPC) Private Limited
Email: support@altipace.com
Address: 317, Jhokan Bagh, Civil Lines, Jhansi (U.P.)-284002This Privacy Policy reflects our commitment to safeguarding your data and transparency about how it's used. Please review it carefully, and feel free to reach out if you have any questions.