Shipping Policy

Nirvag (OPC) Private Limited (hereafter "Alti Pace"), we are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policies below to ensure a smooth and satisfactory delivery experience.

Processing Time

  • Order Processing: Orders are processed within 1-2 business days. Processing times may be extended during high-demand periods or due to holidays.
  • Order Confirmation: Upon placing your order, you will receive an email confirmation. A second email with tracking details will be sent once your order has shipped.

Shipping Options and Delivery Times

We offer several shipping options to cater to your needs:

  1. Standard Shipping (5-7 business days)
  2. Express Shipping (2-3 business days)
  3. Next Day Shipping (available in select locations)

Delivery times may vary based on your location and chosen shipping method. Orders are shipped Monday through Friday, excluding holidays.

Shipping Costs

  • Standard Shipping: Complimentary for orders over Rs. 1000.
  • Express Shipping: Additional charges apply based on location.
  • Next Day Shipping: Premium charges apply and vary by location.

International Shipping

Alti Pace offers international shipping to selected countries. Delivery times and shipping fees for international orders vary based on destination and customs requirements. Please note that Alti Pace is not responsible for any customs fees, duties, or taxes that may apply in your country.

Tracking Your Order

Once your order ships, you'll receive a tracking link via email. Use this link to check the status and estimated delivery date of your package.

Undeliverable Packages

If a package is returned to us as undeliverable due to incorrect shipping information or inability to receive, we will reach out to you for re-shipment. Additional shipping fees may apply.

Lost or Delayed Shipments

If your order is delayed or missing, please contact our Customer Support team at support@altipace.com for assistance. We will work with you to ensure your order is delivered as promptly as possible.

Contact Us

For any questions regarding your shipment, please contact our Customer Support team at:

Thank you for choosing Alti Pace. We are dedicated to providing you with a smooth and efficient shipping experience!